In this episode, we share our ideas and experiences, which mindset sets up for success. We cover topics around:
- Leading people
- Convincing business partners
- Delivering value and selling it–and what does selling mean
- Thinking outside the status quo to improve things in the long run
- Always learning about the business and the people in the business
- Learning about statistical innovation
- Doing things more effectively
- Becoming more impact-fully
- Raising your business acumen–internally and externally
- Having quality in mind
Quote from the Episode by Bill Gates “Most people overestimate what they can do in one year and underestimate what they can do in ten years.”
Success Starts in Your Head – Thoughts About the Mindset of Being Successful
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Today we are talking about mindset. We are talking about what are our thoughts about the mindset of statisticians, how the mindset could be, and how the mindset of especially effective statisticians can be. Have you ever thought about that? Every day basically. If you talk to people, if you lead people, if we discuss or try to convince people, that is…
These are aspects of the mindset of a statistician. My mindset, of your mindset probably. So it’s a day-to-day activity that we do that is part of the mindset of a statistician. And I don’t know, we think about this more in the background probably, because you set yourself a goal. I mean, you have a goal to write an email and there are certain aspects of it that goes into the mindset of…
you know, for me or for a statistician in general, for example, you know, if you lead a team, there’s a thought behind leading a team. And this is the mindset of a statistician. So yes, it’s a day to day aspect of our job. Yeah, I think it’s kind of the underlying fundament that drives everything. And I once heard about it, whether you are an owner or a renter. And this is a mindset if you’re working in your company,
Do you work in your company as an owner, so that you really take care of things, that you really drive things, that you really own a shop and you’re passionate about it? Or are you a renter, so it’s just kind of standing by, just giving advice that you’re not really involved because you’re ready to move forward to whatever is next and you’re never kind of really there?
You just kind of, you consult, you give input, but you don’t really care, you know, because it’s not your own. And I think that is where it starts with. And very often see people that have these different mindsets and say, just act very differently within the organizations. They communicate very differently. They have a different attitude to it. And…
I think especially when it’s about people that lead, they need to have this owner mindset. They need to have this mindset because otherwise you can’t really lead. I agree. So basically, by what you’re saying is that this should then be the mindset of every statistician because I think we discussed this in previous episodes and that the mindset of a statistician should be to lead something forward. I mean to lead a team.
people to lead partners. I think that is also very important if you want to convince business partners. If you’re just a renter, you might just say, oh, I give my advice. If they don’t listen, well, they don’t listen. It’s not my project. It’s their fault. Yeah. But if you are an owner, a leader, then you are…
You want to convince thing. You want to sell your ideas that it really gets implemented and because you’re convinced of what you have to contribute. I fully agree. I think this is one of the, also the, how do you identify somebody, you know, with the mindset or with the mindset of a statistician is that they try to convince, not only to give input. I mean, so here’s my inputs and please, you know, do whatever you would like to do with it.
but really to convince that the ideas behind the input is the right one. No, absolutely. I think it’s sometimes we as a function, we are maybe too shy to give our input and to stand for these kind of things and put a stake into the ground and say, okay, this is what is right and this is what we should be doing. Of course, listen to others.
all the other kinds of sides of things. Sometimes it’s not just black and white, but also to take the courage to really exert this influence. Yeah, I think this is also part of the experience that statisticians have or will gain in the future. Junior statisticians are often more in the position of being a little bit afraid, let’s say, of important titles of other business people, business partners.
or so they are they are rather shy and even if they have good ideas, they are not experienced enough or they think they are not experienced enough to communicate this correctly. So I think this is really something also when I look at back in my career that this is a learning curve. So first of all, you know, I made the best calls in meetings at a time when I didn’t even know who I was talking to. Yeah, because in the beginning, you know, if you talk to…
let’s say, vice president or whatever, you know, who am I talking to? Who is that? And you know, don’t say anything wrong. So, but really, if you don’t care about titles, and if you really give the idea and try to convince people, regardless of what their title is, let’s say, or who they are, or what positions they are from, it’s just the best way of moving forward. That’s what my experience was, at least. Yeah, completely agree. And Sen, you also need to understand.
your value and the values that you bring. And if you understand that and you can explain this value, then you can also sell it. And here, you know, selling is very often kind of has a very negative connotation to it. But for me, it means helping the other person to understand how this is helping her, or this is helping him in moving forward, or how this is helping for the whole project.
move forward. So this is for me is selling. I think selling is an excellent point. But again, coming with the experience of a statistician, because interacting with other departments or with other groups, it’s also key to then understand what the positive impact of your input would be for others. So I mean, you can’t talk about selling, or you can’t sell your goals to, let’s say somebody from a different department without knowing what
their goals are, how your decision or how your input impacts their part on the project, positively impacts it. So this is really also feeding back to other episodes that we had, is interacting with other departments. So this is something that goes along with talking and understanding other departments like programming, medical writing, and really setting the value of your input. Yeah. I think that there’s another mindset topic. And that is…
this continuous learning idea, that you’re always wanting to learn more about the business, about the people around in your business, about the processes, the greater business environment, but not just maybe your company or your vendor, but beyond that, in terms of the therapeutic area, the regulation you’re working towards. If you are really interested.
in driving things forward. And if you are really interested to become an effective statistician, I think you need to have this curiosity to learn a lot about all these kind of different things. And don’t stop working because you think you learned it all. No! That’s the nice thing about it. Very often, lots of these things you can learn while actually working on your project, but there’s also lots of things that you can learn just as a side.
Yeah. So for example, just don’t hang out always with the same people over lunch. Meet other people, you know, especially if you’re working in a bigger organization. So there’s so many people that you can meet for lunch, you know, from completely different parts of your organization and see how what they are doing is connected to what you’re doing and it’s a bigger picture. And that really opens up completely different new perspectives on things.
So I can tell you once our GM made all the people sitting in the office to have a day with the sales rep. And to be honest, I first thought this is a very, very stupid idea, but of course everybody needed to do it. And I really embraced it. And I learned so much about the business. I learned so much about the data that I’m working on. How that is then.
actually perceived by the customer, how that is discussed with the customer. And one of my key takeaways from that, for example, was, you know, all the tables that we had in all these different publications and so on, nobody had time to look into a table, the figures, these were the gold. So from that moment, I always spent much more time crafting the figures much more carefully because I knew the…
key part of the story is that will be used all over the world. This is, I mean, this is you could find with everyone you’re going out for lunch or for date, you know, follow shadowing as we would say and for a day. I think this is actually a good idea to have it even though you didn’t like it, but in the beginning at least. So no, I fully agree getting more into the day to day life of a colleague.
whatever direction, whatever side of the floor, departments, it’s a really good idea. Unfortunately, I haven’t had the chance yet to do it. It’s just that you try to interact with the people as much as you can on the project side and on the other, you know, for business development side and really get to understand what the side or the understanding, the view of these people is. That’s extremely important. Yeah, I think it’s also very important to help understand what’s your values that you’re bringing.
And sometimes also helps you to understand how you can overall improve the business. So this is actually another kind of mindset, having this continuous desire to overall improve things and to overall help the business, not just in your little area, but how can you do things maybe in a different way that other areas can benefit as well. So one example, for example, is.
You may deliver always tables to the different affiliates for their HTA submissions. And do you know how they use them? Exactly. So I found out that sometimes they take them, and then they need to manually enter the numbers into their local language tables. So because we sent them English.
tables with English titles and everything, yeah, and kind of our standard ones. But they need to have some maybe, you know, in French or in German or whatsoever, and wouldn’t it be much more better if they get the data in such a form that they can more or less copy and paste it into their dossiers? So it makes sense. I agree. But for that, you need to look much more outside of your areas that you’re working on.
and to gain these insights. And you need to have this curiosity. That’s really important. Just reflecting what we just said, it sounds probably quite terrifying, what we say, because we basically talk today just about things to do outside your actual work, what you’re actually working on. So that’s a really tricky piece. I mean, just to reiterate, this is a learning process. Yeah. This is a long way to go. And
Primarily, the statistician is responsible for the statistical tasks, whatever in what direction this is now really going, depending on where you’re working and what your tasks are. And this is just really to re-emphasize that the mindset should go in the direction what we described to kind of just look over the fence, to really go outside your day-to-day work and really try to make yourself impactful.
for others and for, you know, understand your impact for, you know, for other people and other departments, other studies or even fighters. Not just a kick the box exercise, you know, and I think that this can’t be for these mindset things. I find that so interesting. I was once had a one-to-one with one of our most senior statistical experts in the company.
And he was probably around 60 already at that time, had 30 years in the industry experience or maybe more. And he asked me all kinds of different questions. I found that so interesting. I said, well, I’m the junior person. I should ask the question. But then I realized this is what makes him so successful. He is so curious. He’s so willing to learn
asking questions all the time to improve themselves, to get additional perspectives on things. And the questionings I found, that’s really fascinating. Of course, it’s also, it makes you really humble. You’re not a, I know it all. And I think that is also very likable. So I think it helps in that regard as well.
It sounds kind of a situation like a teacher-student situation where the teacher is asking all kinds of questions to squeeze out the knowledge. Yeah, but not really in that sense. It was not teacher to student. I know what you mean. Looking back, I think for what I find, I mean, I’m not 60 years old yet, but still what I find sometimes different is really understand outside the statistics area, really to understand people that are following…
trends in different ways where you think, oh, it’s the youth from today. So I think this is something where people really kind of block usually away and say, okay, that’s not for me. You know, I didn’t do it. I never did it. And I do want to do it using Facebook, whatever. So things where you say, okay, but other people are curious. They are not just stopping and they try to adapt to it and find out and what other people think and what other environment, what other departments think about what other
statisticians, junior statisticians think about what their approach is. Maybe it changed, who knows. Maybe there’s something new, they brought something interesting or new topics from the university in the direction that somebody is interested. So that’s why asking questions, I mean getting to know your colleagues, getting to know other colleagues, statisticians or programmers, other people and asking questions. Absolutely. It’s the best way to move forward, understanding other.
topic of the mindset is to always strive to be innovative. Not for just the sake of applying the latest statistical technologies, but to innovate in order to make the products of your company better, in order to make the services of your company better. That’s where I think the innovation is.
all kind of different places. And if you’re kind of working always within your little bubble, well, you’re probably not really inventing lots of stuff. It probably comes together also with optimization then for the parts that you are doing. So, I mean, if you talk about delivery or presenting results, then getting the experience means also that you would then optimize what you present. So it’s an optimization.
that I noted down for the episode today is to really think big and think in longer terms. So I think we are very often caught in our day-to-day activities and we maybe have a yearly goal that we discuss with our supervisors. Very often, we overestimate what we can actually achieve in this year and it passes by so fast. But…
I think thinking back is especially important in longer terms, in terms of what can you achieve in the next five to 10 years. And there’s a quote actually by Bill Gates that most people overestimate what they can do in one year and underestimate what they can do in 10 years. And I think that is completely correct. If you think back about what you have achieved in the last 10 years, probably if you now think…
and extrapolate that to the next 10 years, where can you be? And I wanna have people that have this long-term goal in mind that have these kind of long-term vision. And it doesn’t need to be super precise in terms of, I wanna have exactly this job or something like this, because well, in 10 years, there will be probably so much change that maybe this job doesn’t exist anymore. You know?
Maybe the company doesn’t exist anymore. But I think to think more in kind of what you like to achieve in this period in a bigger picture kind of thing. That’s an excellent point because I think there are also restrictions to that mindset because as you mentioned, the goals that you set, for example, with your supervisor are maximum one year. Look at companies, they present their numbers every quarter.
The whole situation where we live in the industry and even outside the industry is that people do not care about what’s 10 years. That’s so far away, you know, whatever will be. And you think, okay, but next year summer vacation. It’s just, it’s a mindset that we have to kind of get over and think bigger. And because then you can actually create completely different momentum to yourself. If you have this picture in mind, what you want to…
get to in 10 years, you can break it down into, okay, maybe, you know, what is more actionable to be achieved in three years in one year? In the next month? This week, today, there’s this book, The One Thing, that very often speaks about this. Yeah. So if you have this picture in mind, then what’s the one thing that you need to achieve in three years? What’s the one thing you need to achieve in this year? It’s one thing you need to achieve in…
more and more shorter time periods. And by that you can, and then you get to these actionable tasks that you can do every day. Yeah. Again, I’m just still thinking loudly about this because it’s an excellent point. I never, I don’t have ideas for this in 10 years. You know, I know that we still have enough topics for the podcast for at least, I don’t know about 10 years. I just looked into our idea list and I think we have ideas for at least three years since the tracker.
Okay. One other topic in terms of the mindset and probably the last one is the quality aspect. For me, if I’m talking about quality, don’t necessarily think about tick the box, SOP, check quality mindset, but quality, know what are the principles of quality that we are looking towards.
So things like patient safety, things like professional behavior, things like traceability of what we are doing. You need to have these kind of things in mind all the time to be a good statistician, I think. And it also has actually something to do with integrity, I think. And that is in an industry that is also earning a lot of money.
sometimes actually quite difficult because, well, there’s no surprise to our industries that we are highly regulated and, you know, there’s lots of companies that have a code of conduct and things like this. Well, usually companies have a code of conduct because something went utterly wrong beforehand. So therefore, I think it’s half this integrity and quality in mind is really important for the statistician. No, I kind of more than agree.
There’s a lot of thoughts that we can spend on this topic, actually. But I agree that the statistician should be kind of free of any background thinking in terms of, so integrity is something really important and it frees you up as well for the work that you are doing. So, you know, how can you sell, let’s say results or numbers, whatever, in the best way, with the most impact, honest way, you know, if you try to drive something.
in a specific direction. So it doesn’t work together. So really you have to have the quality in mind what you’re saying. That’s not the correct number. It’s the quality of what you’re trying to say. Okay, with that we are actually through all the different points today. That was a lot of fun again, Benjamin. Yeah, definitely. And again, we’re talking 10 years about what we achieved so far. Yeah.
Let’s see whether the podcast will exist by this time. Okay. Thanks for listening and talk to you next week. Bye.